Welcome to our FAQ page! Here, we’ve answered some of the most common questions about Felins’ packaging solutions and machinery.
Felins specializes in automated packaging solutions, offering a range of technologies such as banding, tying, shrink film, stretch film, rubber banding, and strapping. Felins provides businesses with packaging machinery, materials for the packaging machinery, parts, and post-sale technical support to help clients optimize their packaging processes. Whether you’re in e-commerce, food packaging, or any other industry, Felins offers tailored solutions to meet your unique needs.
Felins is both a manufacturer and a distributor that designs and produces proprietary packaging equipment while also partnering with other manufacturers to offer best-in-class solutions for banding, labeling, tying, wrapping, and many other automated packaging needs. The Felins team is dedicated to providing high-quality packaging systems that align with your business goals and industry demands.
Founded in 1921, Felins has built a legacy of innovative packaging solutions. For over 100 years, the company has been committed to providing the highest quality packaging machinery, helping businesses reduce waste, improve efficiency, and meet the growing demand for sustainable packaging solutions.
The name Felins originates from founder, Fred E. Lins. While we’ve considered changing it over the years, we’ve grown to appreciate its unique legacy and connection to the company’s history in packaging technology.
At Felins, we believe in sustainable packaging solutions that solve your business pain points. Our six core technologies are designed to optimize processes. Our goal is to reduce material consumption, lower operational costs, and help businesses improve efficiency. We offer automated solutions like adhesive-free labeling, banding systems, automatic tying machines, shrink film solutions, plastic wrappers, automatic rubber banders and more. All of which can be utilized in diverse industries.
Felins provides packaging solutions to a wide range of industries, including food packaging, e-commerce fulfillment, pharmaceuticals, automotive, cosmetics, electronics, and more. Our flexible packaging equipment, including banding machines and sustainable packaging solutions, is designed to meet the unique demands of each sector, ensuring efficiency, cost reduction, and sustainability across various applications.
We have 6 different product lines, for all types of products across any industry. If you’d like to do your own research, we encourage you to explore our website to find the right path. Starting with Industries or Machinery in the menu above. If you’re interested in discussing the project with one of our Packaging Experts, we can ask questions about your products and business goals – then make a recommendation on what we think is the best fit for your business needs.
We understand that transitioning to new packaging equipment can be daunting. To help you make the best decision, we offer hands-on product testing in our Solutions Showroom. Send in your products to test them on our packaging machinery and see firsthand how our banding machines and automated systems perform. We also provide demos, equipment rentals, and performance guarantees to ensure that our solutions are a perfect fit for your needs.
Each product line has its own line of material offerings. Our banding machines are capable of packaging products using paper banding, plastic banding, compostable banding, ribbon, and more. Felins Tying machines are capable of automatically tying products with cotton twine, rubberband-like materials, strong plastic materials, polytape, and food grade materials. Our other packaging systems can wrap, bundle, sleeve, and combine products using shrink wrap, shrink film, plastic wrap, plastic sheeting, plastic film, stretch film and more. Our Packaging Experts have years of experience and can confirm which materials are most compatible with your products.
Felins’ packaging solutions are designed to streamline operations, reduce material waste, and increase overall packaging efficiency. By using automated systems like banding machines and adhesive-free labeling, our equipment minimizes labor costs and eliminates the need for excess materials. Our machines apply just the right amount of tension, which helps optimize the packaging process and reduce the chances of rework or waste. With sustainable packaging options, businesses can reduce the environmental impact of their operations while enhancing productivity and throughput.
Felins is committed to providing eco-friendly packaging solutions that contribute to sustainability goals. Our machines are designed to minimize the use of packaging materials, reducing overall waste. By using ultrasonic banding, recyclable materials, and adhesive-free technology, our solutions not only ensure a cleaner process but also help reduce energy consumption. This ensures your business can meet sustainability goals while maintaining high-quality product protection.
Adopting sustainable packaging is not just an environmentally conscious decision, it can also bring financial benefits to your business. By choosing eco-friendly materials and automated packaging systems, businesses can reduce packaging waste, lower material costs, and improve operational efficiency. Sustainable packaging can also enhance your brand’s reputation, appealing to eco-conscious consumers and helping you meet industry regulations. Additionally, reducing your environmental footprint helps cut down on disposal costs and can increase the overall sustainability of your supply chain.
We understand and there’s no pressure at all. We send out quarterly emails with helpful blog posts on packaging trends, new machinery updates, new videos, and tradeshows that Felins will exhibit equipment at. We’d be happy to send you these updates! Please send us a quick email at socialmedia@felins.com letting us know you’d like to subscribe to our newsletter and we will add you. Our team will never sell your data or send you junk – only educational insights on packaging machinery and solutions!
Yes, Felins has a network of sales and service partners worldwide. Whether you’re looking for a packaging machine demo, technical support, or assistance with part replacement, our representatives are ready to help you achieve your packaging goals. Contact us, and we’ll connect you with the right person in your region to ensure timely support.
Felins packaging machinery is priced based on the complexity of the solution needed.
Equipment can range from simple tabletop solutions for several thousand to fully customized automated packaging systems, which can run into the six figures. Felins has a team of Packaging Experts that can provide a quote based on your specific requirements. The team takes pride in delivering value, eliminating business pain points and production bottle necks, and ROI for clients.
Yes, we offer flexible financing options, including equipment leasing and rentals. Whether you’re looking for a short-term solution for a special project or a long-term investment in automated packaging machinery, we provide customizable payment plans to fit your budget. Contact us today to discuss your needs, and we’ll walk you through the best financing options available.
At Felins, we prioritize the long-term performance of your packaging machines. We offer comprehensive service and maintenance plans to keep your equipment running smoothly. Our team of experts provides routine inspections, maintenance training, and prompt repairs to ensure minimal downtime and optimal machine performance. Whether you need parts replacement or technical support, Felins’ service team is dedicated to keeping your operations running efficiently. We also offer remote diagnostics and on-site visits to address any maintenance needs.
Submit all purchase orders to customerservice@felins.com and our team will process your orders swiftly.
We have hundreds of parts across our product lines and to ensure your success, the parts will have to be quoted directly by our Customer Relations team. Call (800) 843-5667 or email customerservice@felins.com to request a quote for machine parts, materials, and any other equipment you need. Please also have your machine model and serial number ready, so that our team can confirm part compatibility. We aim to ensure that you receive the right parts and accessories, quickly and efficiently.
To request a manual for any Felins machine, please contact our customer support team. We offer digital copies of user manuals and guides for all of our packaging machinery. Whether you need a manual for your banding machine, stretch film wrapper, or strapping machine, our team is here to help. Call (800) 843-5667 or email customerservice@felins.com and we kindly ask that you have your machine model and serial number ready, so that our team can confirm the correct manual is sent to you.
If you’re experiencing any issues with your Felins equipment, we have a dedicated team of Service Engineers that are here to help. You can reach us by phone at (800) 843-5667 or email customerservice@felins.com. Please also have your machine model and serial number ready to ensure we get you to the right experts. We offer quick response times and provide step-by-step troubleshooting assistance to resolve any issues you may encounter. Whether it’s a problem with your packaging machinery, a technical failure, or simply needing advice on maintenance, we’re here to ensure your equipment operates efficiently.
We want to hear your feedback, whether its good or bad or anywhere in between. We promise to continuously improve our operations and standards. Your feedback will help us do that. If you’ve had any issues with your experience, please contact us directly by emailing sales@felins.com. We strive to give you the five-star experience you deserve!
We hope these Q&A’s have been helpful. While they are generally common questions we get often, we’re always available to dive deeper into specific questions about your business pain points, your products, and your goals.
You’ll always talk to a real human when you need to reach us. Contact us by phone at (800) 843-5667 or by email at sales@felins.com.
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